Bice Osei Kuffour Resigns as Managing Director of Ghana Post

Bice Osei Kuffour, known as ‘Obour’, has resigned as the Acting Managing Director of Ghana Post, effective immediately. He expressed pride in leading the company through a transformative phase focused on modernization and customer service. Ghana Post has leveraged technology significantly, notably with the launch of the ‘GhPostPay’ platform, and has earned multiple awards for its services.

Bice Osei Kuffour, known as ‘Obour’, has officially resigned from his position as Acting Managing Director of Ghana Post Company Limited. His resignation was announced via a Facebook post where he expressed his gratitude for the privilege of serving in this capacity since January 4, 2022.

Throughout his tenure, Obour led Ghana Post through a significant transformation aimed at modernizing the organization and enhancing its customer service. He described this period as both an honor and a privilege, striving to reposition Ghana Post as a leading postal and logistics provider.

In his Facebook announcement, he stated, “I assumed office as Managing Director of Ghana Post on January 4, 2022, and it has been an honor and a privilege to serve in this role…” He further expressed his deep appreciation for the support received from Hon. Ursula Owusu, the Board of Directors, and staff at Ghana Post, acknowledging their dedication to the company’s progress.

Ghana Post has actively embraced technological advancements, allowing customers remote access to postal services via its online platform. Notably, the “GhPostPay” platform was launched in 2019 as part of the digital transformation initiatives.

Additionally, the organization has undertaken a digitalization strategy, which includes implementing a digital address system and modernizing postal services throughout its offices nationwide. The company has received various accolades, including the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018, both conferred by the Universal Postal Union in Switzerland.

In conclusion, Bice Osei Kuffour’s resignation marks the end of a transformative period for Ghana Post. Under his leadership, the company has made significant strides in modernization and customer service enhancement. The ongoing digitalization efforts and technological innovations have positioned Ghana Post to adapt to contemporary postal challenges, earning it national and international recognition. His contributions and leadership will be remembered as the company continues to evolve toward a more efficient future.

Original Source: www.ghanaweb.com