Digicel Urges Immediate Upgrades as 2G Network Shuts Down on February 28

Digicel will fully terminate its 2G network on February 28, 2025, urging customers with older devices to upgrade promptly. The company seeks to enhance digital experiences by transitioning to advanced technologies such as 3G and 4G. All users are advised to ensure their SIM cards are compatible with 4G LTE.

Digicel has announced the impending shutdown of its 2G network on February 28, 2025, urging customers still utilizing older 2G devices to upgrade promptly. The company aims to phase out the 2G network to prioritize more advanced technologies, such as 3G, 4G, 4G LTE, and LTE-A, enhancing customer service and digital experience.

In its statement, Digicel emphasized that this transition aims to improve call quality, accelerate internet browsing, provide smoother connectivity, and advance video streaming capabilities for its users.

Along with upgrading their devices, customers are advised to ensure their SIM cards are compatible with 4G LTE and also check if their devices support 3G or 4G technologies. Many 2G devices in use are older push-button phones, often referred to as “bangers,” or earlier smartphone models.

To facilitate the upgrade process, customers may visit their nearest Digicel store or access the company’s website to verify if their SIM cards and devices need replacement.

In conclusion, Digicel’s shutdown of the 2G network underscores its commitment to enhancing technological advancement and improving customer experience. Users must upgrade their older devices and check SIM card compatibility to benefit from enhanced services. The transition reflects a significant shift towards more efficient communication technologies.

Original Source: www.jamaicaobserver.com