GIG Gulf Enhances Customer Experience with Instant Orange Card Access

GIG Gulf has launched instant Orange Card access through the MyGIG Car portal and integrated UAE PASS login features, enhancing the travel experience for UAE motorists heading to Oman. The Orange Card is now instantly available, removing delays and simplifying the process. Additionally, a new two-click motor insurance renewal system has been introduced, streamlining policy management. These innovations position GIG Gulf as a leader in digital insurance solutions in the MENA region.

GIG Gulf, a prominent insurance provider in the Middle East and North Africa (MENA) region, has introduced digital enhancements including instant Orange Card access and UAE PASS login integration. These initiatives streamline the customer experience by allowing immediate access to the mandatory car insurance certificate for UAE motorists traveling to Oman, marking a significant technological advancement in regional insurance services.

The Orange Card, essential for cross-border travel, is now instantly issued through the MyGIG Car portal, removing administrative delays. This development is particularly beneficial as travel between the UAE and Oman increases, especially during peak times such as Eid and summer vacations, highlighting the need for quick access to essential travel documents.

Paul Adamson, CEO of GIG Gulf, emphasized the importance of these enhancements: “This initiative represents another major milestone in our journey to simplify insurance through smart technology. We want to make it easy and seamless for our customers to use their insurance. Automating the Orange Card issuance and integrating UAE PASS not only saves time for travelers but allows our teams to dedicate more time to our customers in the moments that matter.”

In addition to the Orange Card improvements, GIG Gulf has implemented a 2-click motor insurance renewal system. Customers can efficiently renew their policies via SMS, WhatsApp, or email notifications through UAE PASS authentication. This streamlined, fully online process enables easy review and secure payment, further underscoring GIG Gulf’s commitment to digital innovation in insurance.

As a subsidiary of the Gulf Insurance Group, GIG Gulf has a broad reach across the GCC, solidifying its presence as a top insurer in the region. With over 800 employees and a customer base exceeding one million, GIG Gulf continues to enhance its service offerings while reinforcing its corporate social responsibility initiatives. Recognized for its excellence, the company has received various accolades, including the Health Insurer of the Year at the MENAIR 2023 Awards.

GIG Gulf’s recent innovations reflect its commitment to enhancing the customer experience in the digital insurance landscape. By introducing instant access to the Orange Card and a simplified motor insurance renewal system, GIG Gulf addresses the needs of travelers effectively. These advancements not only facilitate seamless cross-border journeys but also affirm GIG Gulf’s status as a regional leader in insurance solutions, dedicated to continuous improvement and customer satisfaction.

Original Source: www.zawya.com