Bice Osei Kuffour Resigns as Managing Director of Ghana Post

Bice Osei Kuffour, known as ‘Obour’, has resigned as the Acting Managing Director of Ghana Post. His tenure began on January 4, 2022, and was characterized by efforts to modernize the postal service, including the launch of the GhPostPay platform and digitalization initiatives. Obour expressed gratitude for the support of his minister and the staff at Ghana Post.

Bice Osei Kuffour, widely known as ‘Obour’, has officially resigned from his role as the Acting Managing Director of Ghana Post Company Limited. His resignation was announced via a Facebook post, in which he reflected on the honor of serving the organization since January 4, 2022.

In his announcement, Obour highlighted the privilege he felt leading Ghana Post during a critical transformation phase that focused on establishing the company as a modern, efficient, and customer-centric provider of postal and logistics services. He stated, “I assumed office as Managing Director of Ghana Post on January 4, 2022, and it has been an honor and a privilege to serve in this role.”

He expressed gratitude towards Hon. Ursula Owusu, his sector minister, as well as the Board of Directors and the dedicated staff of Ghana Post, emphasizing their essential role in the organization’s progress. He noted, “As I resign from this position to pursue other interests, I wish to express my utmost appreciation to… the hardworking management and staff of Ghana Post.”

Under his leadership, Ghana Post has embraced technological innovations, including the launch of the “GhPostPay” platform in 2019. This initiative has contributed to the company’s digital transformation, making it easier for customers to access postal services online.

Ghana Post has also undertaken a comprehensive digitalization agenda, which includes implementing a digital address system and digitizing postal services across the nation. The company has received several accolades, including the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018 from the Universal Postal Union in Switzerland, reflecting its commitment to excellence in service delivery.

In conclusion, Bice Osei Kuffour, also known as ‘Obour’, has resigned as the Acting Managing Director of Ghana Post, concluding his service that began on January 4, 2022. His tenure was marked by significant advancements in digital transformation and customer service enhancements, bolstered by a commitment to modernize Ghana Post. He expressed deep appreciation for the support received from stakeholders during his leadership.

Original Source: www.ghanaweb.com